Retail Sales Associate (Wine Jobs: Sales & Marketing)

  AYA Limited

  Yau Tsim Mong District, Yau Tsim Mong

About ÄYA

ÄYA is a wellness lifestyle brand that draws from Peru’s rich and diverse artisanal culture to create covetable, ethically sourced, and eco-friendly goods for mindful individuals in Hong Kong seeking a more caring, connected and comfortable life.

Hong Kong’s first Peruvian Alpaca brand, ÄYA was established in 2020 by Dale Hoole and Crystal Chiu. Inspired by their passion for nature and a desire to promote mindful and ethical living, ÄYA Alpaca offers a range of premium alpaca toys, garments, accessories, and home decor. The brand’s commitment to socially responsible business practices and sustainability resonates through its products, reflecting a deep appreciation for Mother Aya and Mother Earth.

With a growing number of locations, we are seeking passionate, customer-focused individuals to join our team.

Job Description

As a Retail Sales Associate, you will be responsible for providing exceptional customer service, driving sales of our premium, sustainably-produced Peruvian alpaca apparel, home decor items, our best selling plush toys and Peruvian wellness products, as well as maintaining an inviting store environment. Your primary duties will include:

• Greeting and assisting customers in a friendly, knowledgeable manner, highlighting the unique qualities, ethical Peruvian origins, and Andean and Amazonian community support of our products
• Demonstrating the features, benefits, and sustainability credentials of our Peruvian alpaca apparel, accessories, and home decor to help customers find the perfect items
• Processing sales transactions accurately and efficiently
• Restocking shelves and maintaining neat, visually appealing displays
• Collaborating with the team to achieve sales goals and targets
• Showing ability to be proactive and working well as a team
• Staying up-to-date on new products and promotions
• Performing opening/closing procedures and light cleaning as needed throughout the day

Qualifications

• 2+ years of experience in retail sales or customer service
• Passion for high-quality, environmentally-conscious and wellness products from Peru
• Excellent communication, self-awareness and interpersonal skills to educate customers
• Strong organisational and multitasking abilities with the ability to work well under pressure
• Self-motivated, responsible and result-oriented
• Willingness to work a flexible schedule, including evenings, weekends and public holidays
• Basic math skills for handling cash and payments

Benefits

• 5 day work week
• Employee discount
• Supportive, team-oriented work environment
• Competitive basic salary/hourly wage plus commission
• Ongoing, professional training

 

How To Apply

Please email your resume and cover letter and state your expected salary and position.

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