Floor & Wine Captain
(Sommelier and Chef Jobs:
Restaurants)
Full Time
VEA
Hong Kong,
Kowloon City
Job Description
We are looking for a talented individual who is passionate about hospitality and delivering a first class customer experience.
Responsibilities
- Assist to oversee the day-to-day operations for the restaurant.
- Suggesting food and wine pairings to servers and customers and recommending wines based on customer preferences.
- Maintaining the wine stock.
- Motivate and monitor all the operations with focusing on flawless execution, increasing profit and enhancing the guest experience.
- Anticipate guest needs and build rapport with customers as well as provide coaching to team members on how to exceed guest expectations.
- Daily assessment of all operating equipment and inventory reporting faults, breakages and missing items.Control usage of all operating equipment to ensure sufficiency and reports inventory, breakage or missing items and maintain in a good record.
- Assist Event Manager on event operations.
- Responding to comments about the restaurant on social media platforms.
Requirements
- Degree or diploma holder of Hotel or Hospitality / Tourism Management or equivalent.
- WSET level II or III holder is an advantage.
- Minimum 2 years’ relevant experience in the same position of a fine dining restaurant.
- Strong leadership and customer-oriented, good people management and problem-solving skills.
- Familiar and knowledgeable in French cuisine and local ingredients food & beverage cultures.
- Proficiency in using computer software to monitor inventory, track staff schedules and pay and perform other record-keeping tasks.
- Excellent command of written and spoken English, Mandarin, and Cantonese, other languages are advantageous.
- Immediate availability is highly preferred.
We offer an attractive salary & benefits:
- Annual leave - up to a maximum 18 days in total;
- 8 days off per month, Sunday Off;
- No split shift;
- Sales incentive bonus;
- Medical Insurance;
- Paid Sick Leave;
- Wedding Leave;
- Birthday Leave;
- Compassionate Leave;
- Staff meal provided;
- On the job training.
How To Apply
For more information, please visit our website at www.vea.hk
To apply please submit your CV with salary expectation and date available.