Restaurant Manager (Sommelier and Chef Jobs: Restaurants)

  FRITES MANAGEMENT LIMITED

  Hong Kong, Central and Western

 

Job Description

Cultivate loyalty with staff and customers

Review and improve work procedures, performance, safety and service quality

Coordinate and make sure all managerial paperwork and reports get done according to company standard and timeline

Responsible for overall running of the restaurant including rostering, maintenance, cost control, emergencies, guest experience etc. 

Championing service, food, wine and drinks knowledge together with every other aspect of the operation of the restaurant

Responsible for grooming standards of the entire floor team

Work closely with Assistant Manager to train, assist and guide supervisors and junior staff with passion, patience and dedication

Ensure overall cleanliness of all areas, before during and after each service

Guest Experience

Ensure every guest gets treated as a VIP to achieve a 5 stars dining experience

Hands on skills providing the best customer service possible by gathering guest feedback through interaction with all the tables at every service

Resolve customers complaints by addressing them on the spot and ensuring the guest ends up leaving happy

Requirements

At least 5 years work experience in similar capacity

Strong leadership skills with the ability to coach and promote a teamwork atmosphere

Outgoing and energetic personality, with good communication skills

Good command of spoken English. Cantonese and Mandarin is a plus

Ability to follow instructions from Operations Team and meet the Company standards and striving for perfection

Excellent ability in problem solving

Experience working in a Western Restaurant a plus but not required

Good Wine and Bar Knowledge (WSET level 2 or Equivalent a plus) 

Great Benefits

Competitive salary

Discretionary monthly performance bonus

Weekly tips

On-job training

Career development opportunities

Only Apply If You Currently Reside In Macau And Have The Correct Work Permits & Visa's

LOCATIONS

Grand Lisboa Palace, Macau

FRITES - Belgium on Tap,  Hong Kong’s favourite Belgian beerhouse is coming to Macau in January!

After 18 terrific years in Hong Kong, one of the world’s most competitive F&B markets, FRITES is expanding overseas for the first time with MACAU as our inaugural international location.

FRITES is made for Asia and serves only the finest quality mussels, steak and beer, amongst other fabulous dishes. As one of Hong Kong’s leading restaurant management companies, we consistently establish venues that are unique and innovative.

Our success is due to our uncompromising levels of service and the value we put on building a team. This is your opportunity to be part of something big and we are very excited to meet potential employees. 

If you consider yourself to be motivated, enthusiastic, reliable and willing to put your best foot forward we would love to hear from you.

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